Patient Information


Your First Visit.

An orthodontic consultation is the first step towards achieving a healthier and more aesthetic smile.

Ascertain your smile goals.

At your initial consultation, we want to know is what your orthodontic concerns are and what you wish to improve about your smile. We always strive to create lasting, beautiful and healthy smiles. By knowing what your priorities and desires are help us design a cost-effective orthodontic treatment plan just for you.

Comprehensive record taking & assessment.

In order to develop a tailored orthodontic treatment plan we will carry our a comprehensive assessment. This involves taking a medical and dental history, x-rays and a 3D digital intra-oral scan, as well as a facial analysis and orthodontic exam to diagnose any presenting alignment or bite issues you may have.

A considered & tailored approach.

Based on the examination and imaging, our orthodontist will discuss the potential treatment options available to you. We will recommend the best, suitable orthodontic appliances to address your orthodontic problems, give you an estimated timeline for the proposed treatment and provide you with the overall cost of treatment and affordable payment plan options.

Remember that an orthodontic consultation is a two-way conversation. Be open about your concerns and ask questions. Your values and wishes are important to us and guide the orthodontic treatment that we will provide for you.


Our treatment process

A guide to the stages of your orthodontic journey with us.

Initial consultation

This first appointment involves understanding your smile goals and gathering comprehensive orthodontic records in order to form an individualised orthodontic treatment solution for you.

Appliance fitting.

This appointment involves the placement of your chosen custom orthodontic appliances. It is a painless and streamlined process. Once they’re on, we will ensure that you have all the information to look after your appliances.


Throughout your treatment, you will need to visit us regularly so that we can check and make the necessary modifications to gradually align your teeth and enhance your bite.

Removing appliances.

Once we’ve achieved our planned treatment goals and are both happy with the resulting smile, your orthodontic appliances will be removed. At this visit, we will also present you with your custom-made retainers.

Retention & post-treatment care.

After active orthodontic treatment, the retention phase begins. This stage is very important to safeguard your newly transformed smile and prevent relapse. It involves periodic follow-up appointments to monitor the stability of the results.


Cost & Finance.

The cost of orthodontic treatment can vary depending on the complexity of the case, type of appliance used and duration of treatment.

At Arc Orthodontic Specialists, we endeavour to make orthodontic treatment affordable for everyone by offering flexible payment plans and finance options.

A lasting investment.

Orthodontic treatment is an investment in your oral health and self-confidence. A well-aligned smile can contribute to improved dental health potentially reducing the cost of future dental expenses.

No hidden costs.

At your initial consultation, we will give you an exact quote for the treatment option that you’ve decided on. This fee covers all appointments required as part of your active orthodontic treatment as well as the supervised retention checks outlined in your custom treatment plan.

Treatment from $50/week.

Our interest-free payment plans typically involve an initial deposit and manageable monthly payments that approximately corresponds to your estimated treatment duration. By spreading the costs over time, you can enjoy the benefits of orthodontic care without compromising your budget.

Insurance coverage.

We accept all private health insurances. If your dental insurance plan includes coverage for orthodontic treatment, this rebate can be used to make treatment more accessible and budget-friendly.

Affordable orthodontic treatment is within your reach. Book a consult with us to discover a suitable option that aligns with your preferences and budget.



Orthodontics is a specialised branch of dentistry that focuses on diagnosing and treating dental and facial discrepancies, primarily related to misaligned teeth and jaws.
An orthodontist is a dental specialist who has completed dental school and has undertaken an additional 3 year full-time postgraduate additional training after dental school to become an expert in aligning teeth, correcting bites, and enhancing smiles.
You do not need a referral to see an orthodontist. While some individuals are referred by their general dentist, it is common for patients to directly seek an orthodontist on their own. An orthodontist will often liaise and collaborate with your general dentist to ensure that your general dental needs are looked after while you are undergoing orthodontic treatment.
Orthodontic treatment can begin at any age, but an early assessment (7-9 years) can help identify and address potential issues while a child’s jaw is still growing. However, age is not a barrier to orthodontic treatment. Adults can still benefit from having straighter teeth, a more aesthetic smile and improved oral health.
The duration of orthodontic treatment varies based on the individual case’s complexity, the chosen treatment method and also patient compliance. On average, treatment can last anywhere from 1 to 3 years. We will provide an estimate during your consultation.
Common orthodontic issues include overcrowding (lack of space for teeth), overbite (upper teeth extend over lower teeth), underbite (lower teeth protrude beyond upper teeth), and crossbite (misalignment of upper and lower teeth). These issues can result in difficulty cleaning teeth, increased risk of tooth decay and gum problems, uneven wear on teeth, jaw pain, and compromised aesthetics.
Orthodontic emergencies are uncommon but if you do experience an orthodontic emergency, please contact our friendly team ASAP and we would be happy to help you address your concerns. Below we will outline what an orthodontic emergency is as opposed to some common orthodontic issues that can happen and are not considered emergencies.

These are issues that require prompt treatment and could include:
1. Broken orthodontic appliance that interferes with movement or functionality
2. Uncontrollable bleeding
3. Severe pain, swelling or infection
4. If you experience trauma to the mouth, teeth or braces due to a fall or accident, seek immediate attention with your healthcare provider and call us to determine if any repairs or adjustments are required
5. Wires that are poking into the cheek and causing trauma to the mouth
If a bracket is loose but still attached to the wire, leave it in place and use orthodontic wax to prevent discomfort and irritation. If the bracket comes off completely, there is no need to keep it. For both instances, give us a call to let us know which bracket has come loose or detached completely and we will schedule an appointment to have it replaced.
It is common to experience discomfort and soreness for a few days after placement of braces.This can be managed with pain relief medication such as Panadol. Should you experience mouth sores, warm salt water rinses and anaesthetic gels will provide relief and assist in their healing. If there is some uncomfortable rubbing of your cheeks against the brackets, apply some relief wax onto the brackets to smooth out the surface. Please call our practice if the discomfort does not reduce after a couple of days.
If a wire sticks out, try to use tweezers to gently push the wire back into a comfortable position and cover it with wax to prevent irritation and hold it in position. Then book an appointment with us to have the wire trimmed or replaced.
If you break or lose your retainer, call us to organise for it to be replaced or repaired as soon as possible to prevent your teeth from shifting.

We look forward to meeting you.
Book a consult today.

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